Who we are
At Jo Clark Massage Therapy, we are committed to maintaining the trust and confidence of both visitors to our website and subscribers to our newsletter. Below you will find information on how we treat any data that is collected. Our website address is: https://joclarkmassagetherapy.co.uk.
What personal data we collect and why we collect it
Visitors to our website
When someone visits www.joclarkmassagetherapy.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will clearly state this, for example, in the form of a sign up button for newsletters which will ask for your contact details.
We will make it clear when we collect personal information and will explain what we intend to do with it, how we will store it and how long we intend to store it for.
Newsletter sign up
When you register for our newsletter, we collect personal information. We use this information to tell you about new products or treatments, to contact you if we need to obtain additional information, to check our records are right and to ask your views on our offer.
We do not rent or trade email lists with other organisations or businesses.
We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.
If you come to us for treatments, we will ask you to complete a questionnaire prior to your first treatment and will update this on each visit with notes of changes to health data and treatments received. This record is regarded as confidential data and is held accordingly. We will confidentially and securely retain this data for 7 years after the date of your last treatment unless you request that we delete it prior to this. If you wish to request that your records are deleted, please let us know.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Changes to this privacy notice
We regularly review and update our privacy notice. This privacy notice was last updated on 14/04/2021